You have fourteen days from receipt of your order to withdraw from the contract, without giving any reason (Article 8 of our terms and conditions of sale). Fill in this form, then click “Confirm withdrawal”: we immediately send you an acknowledgement of receipt by email, stating the date and time of your statement.

Do you have a customer account? Sign in to choose your order from the list.

Nine letters, shown in the order confirmation email (for example ABCDEFGHI).
Leave blank to receive it at the order’s address.
For example the products concerned, if you are withdrawing from only part of the order. Without details, the withdrawal covers the whole order.
By clicking the button below, you give us notice that you withdraw from the contract of sale of the goods of the chosen order.

You can also send us your decision by email to info@coeurdefoyer.fr or by post: THERMASSE – Cœur de Foyer, 44, rue du Sergent Stéphane Mazeau, 21320 Pouilly-en-Auxois, France.